Support Services
We offer two different levels of support, renewable annually: Premium Support and Standard Support. To compare what each level offers, please see our Support Matrix below.
Understanding Today’s Business
We understand that in today’s business environment, information is at a premium and Data Security is more important than ever. Thus, we implement three layers of security for all of our implementations as below.
Basic Security – Our team will not have physical access to your Production Server after the initial installation
Enhanced Security – Virtual private networks between the customer and JustCommodity networks, and confidentiality agreements with each developer.
Advanced Security – JustCommodity implements a strict Zero-Access Policy. This means that our team will not be allowed access to your Production database once the system has gone live in your environment. All changes and updates will be deployed to Production by your IT Team.
